We live in a era where almost everything is computer driven. All IT driven functions and tools need support and maintenance. This is where IT support services comes into play. Basically, the process providing support services for such IT related issues such as as a Network setup, Cloud computing, database management and so on
Type of Support Services we provide
Managed IT Services
Providing support services for the the all kinds of IT solutions and devices in any type of organization. This includes On-demand support services and regular preventive maintenance services provided from Emirates Net. Support provided in Managed services area of 3 level
Low Level Managed Support Services: – Emirates Net provides support for basic IT fundamentals in the organization which will include both Software and Hardware. The provided will also include Preventive Maintenance Services
Mid Level Managed Support Services: – Emirates Net provides support for most of the IT fundamentals in the organization which will include both Software and Hardware. The provided will also include Preventive Maintenance Services
High level Managed Support Services: – Emirates Net provides support for all IT fundamentals in the organizations which includes all software and hardware of the organization. The provided includes On- Demand Support Services and Preventive Maintenance Services
On- Demand IT Support
The popular and economical support service we provide is the On- demand Support services. Emirates Net provides services on when the issue is logged with the Emirates Net portal based on the agreed SLA terms. This service does not include Preventative Maintenance and can be provided as a option
Emirates Net provides out of the box support services from our team of well qualified engineers from different Tier such as Tier 1 to Tier 3. Providing reliable and accurate support services has be a major positive of the ENS team
